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Our objective is our quality to give reliable quality service fulfilling the customer’s expectation and satisfaction. This we achieve through team work by.
Researching and understanding the customer's needs and expectations through their feedback.
- Ensuring that the objectives of the laboratory are linked to customer’s need and expectation.
- Communicating customer’s needs and expectations throughout the laboratory and Providing relevant useful and innovative solutions to their needs and multi disciplinary approach to the problem.
Updating the knowledge/skill of our staff through in-house/out-house training.
Operating the system in such a manner that the test results obtained are very close to the true values. Time bound delivery of test report.
Updating with the latest methodology and technological and management trends.
Ensuring independence of judgment competence, impartiality and integrity in relation to tests conducted by laboratory.
Implementing the policy to protect customer’s confidential information and proprietary rights.
Besides management is committed to maintain management system as per requirement of the international standards of ISO/IEC 17025:2005 (NABL Certified Lab). We strive for continually improvement of the effectiveness of quality management system to maximize complete satisfaction of customer through our constant efforts.